The TIX FAQ

How can I be sure to get the best tickets?
Most Theatres are general admission, so it is best to show up to the theatre at least thirty minutes before show time. Tickets with assigned seat numbers are usually sold at the TIX Bay Area Pavilion in Union Square. Since some ticket quantities may be limited, to ensure you have the greatest selection we recommend getting to the booth as early as possible—generally around 10:30, and having an alternate show in mind if your first choice isn't available.

Are the tickets sold on the day of the performance only?
Theatre companies have the option for selling tickets half price on the day of show only or half price in advance each week. The theatres that choose to sell in advance will sell their tickets on Tuesday for Tuesday, Wednesday and Thursday; then sell their tickets on Thursday for Thursday, Friday, Saturday and Sunday tickets.

Can I order tickets over the phone?
TIX Bay Area is a walk-up service only. We do not take any orders over the phone.

Can I use my credit card when paying for tickets at the booth?
All tickets can be paid for with cash, traveler's checks or credit cards (Visa, MasterCard, JCB, American Express and Discover). It is the policy of TIX not to accept any credit cards without a valid for of photo ID.

All ticket sales are final – no refunds or exchanges given!